Following on my adage bit... I've always held the belief that when you want work done, do not pass it onto someone who has nothing to do, instead, pass is to the busiest chap with a hint that he/she can use the other resources as they deem fit.
The reason is simple. A person who has no work is in such a position for either one of the following reasons
a) The person has no initiative and needs to be told what to do
b) Everyone else thinks that it is a waste of time to get things done out of this individual (and in most cases, they'd rather do it themselves)
Both of these are fundamental issues with either attitude or approach and are not to do with expertise. Expertise is the easiest of the problems to solve, while people use that as an excuse. Ie. you will hear often that someone does not have either the skill or the expertise to do a particular job. While this is true for specific skill based execution, it has no relevance in "getting the job done"
Maybe I'm rambling ?
Net net, you will still me making a beeline to the person who is fully loaded ...
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