Thursday, January 22, 2009

The much talked about Spirit of Mumbai or Why do I like Mumbai ?

For a lot of parents who worry about their child going out of town for their job, my suggestion of " let the individual start their career with a job in Mumbai - it is the best thing that that can happen" raises a lot of eyebrows. There is however a reason for this. Infact, I was reminded of all these reasons encapsulated as the spirit of Mumbai last week when I was talking to a colleague that has prompted this post.

The first thing that Mumbai teaches is "value of money". Purists will argue that we should focus on the word "value", we should replace the word "of" with "for" etc. but, Mumbai actually, I believe teaches one the value "of" money.

This is clearly demonstrated by the concept of "Shared autos and Shared cabs". Brilliant !!
It is a pleasure to walk up to any of the shared cab areas outside a train station to get into a shared cab where you get to talk to and interact with strangers. The best thing in the model is that it is a perfect example of "win-win" positioning. The individual rider wins by having to pay less, the cab driver wins by collecting slightly more than a straight "share".

Then, there is the Equality of money that the local 1st class bogie teaches. I'm actually NOT being demeaning by marking the term 1st class !!!. While I do recognize that there is a daily struggle and the bulk of the people move in the local's second class bogies, there is something magical about the 1st class bogie and that is "Aspirations"

If you sit in one of these morning / evening commuter bogies, you will get to see people from all classes of the "working hierarchy" rub shoulders. There will be the senior managers in a public sector / a bank to the rank newbie (still wet / green behind the ears) working as a trainee in an MNC. ALL of them are very open and discuss their career aspirations and hopes candidly using the co-commuter as a bouncing board. It is simply amazing !

After you spend a few months in Mumbai, you get to appreciate the term "Jugaad". In Mumbai, people learn the "yes" attitude and it grows on you. While the same attitude almost borders on "chalta hai" in other northern cities, I believe Mumbai has always had a "Can Do" set that is quite distinctive.

These 3 examples / attitudes of Jugaad, Save while you can and hold high aspirations make Mumbai an unique experience.

Let me repeat, if you ever get a chance to spend a few months working in Mumbai - irrespective of all the other troubles / issues - please do grab it !

Monday, January 19, 2009

Emirates Terminal 3 in Dubai - being in the belly of a snake ?


Most of my transits in Dubai terminal 3 ever since it opened have been in the night where I've not had a chance to see it in its' full glory until this trip.

This time, I had a distinct feeling that I was getting into the belly of a giant desert SNAKE !

You see, the design (see above) has the distinct pattern of a desert Snake. Once you walk in, you need to traverse for a looong loonng time across the belly of this snake to get to immigration.

The planes on either side almost seem to be the equivalents of small ants / insects coming in to take a dig at this dead snake !

I think in this case, there was an attempt to force fit into the design as I see a clear issue with the loading of passenger traffic. All focus is on the center or this belly where the lounges + the shopping area is. This means the extremes of this snake has a LOT of free space with a vauge emptiness to it, while the middle is the swollen "hippo for breakfast" in this snake.


Tuesday, January 13, 2009

Satyam Fiasco : Meeting market expectations

Did not want to jump in and comment with all the noise. However, there seems to be a MAJOR point missing in all that I've read - MARKET EXPECTATIONS

If one reads Raju's letter carefully, there seems to be an invisible struggle within the "Mea Culpa" tone that is saying - I did what was expected of me by the market ? Is this true ?

I've sat through a number of earnings calls / shareholders meetings (Disclosure : I own shares in quite a few IT companies - but, never had SATYAM) where the analysts are always asking just a common set of questions. These being
- What has been your revenue growth and what will be your revenue growth ?
- What has been your margin % and growth ?

These questions themselves are fine - however, the expectation of benchmark is that revenue will grow at almost 100% Y-O-Y and margin will always be upwards of 40% !!

These are not sustainable in the long run and are unrealistic benchmarks.

As long as the expectations of analysts and market watchers are not "reasonable" expect the response to it to be correspondingly "un-reasonable"

The market has to realize that 30% revenue growth, 15-30 % margins are all "GOOD" and "REASONABLE" in a growth market and these are sustainable values that show good governance.

Is it the expectation / is it mandatory to have 40% + margins to tell the market that you have a well run company ?