Showing posts with label BIAL. Show all posts
Showing posts with label BIAL. Show all posts

Thursday, July 17, 2008

The loss of a "left luggage" option - Airports in India

The day before yesterday, I lugged my baggage across to Mumbai and back just because the new airport BIAL has no left luggage option and all the airlines do not accept check-in more than 2 or 3 hours before travel time.

The problem arose as I had to fly out to Mumbai and back before I caught an international flight late in the night / early next morning.

In the end - I had to check in my baggage to Mumbai (waste of fuel / energy). Get to Mumbai to realize that they too do not have a left luggage !. Lug the bag in the boot of the taxi and ask for a "left luggage service" from the taxi driver :-)
I checked it back in the evening - unopened.
How I wish my travel bag had a frequent flyer option :-)

I did enquire and was given the standard "Security reasons sir" reply, but, that does not cut ice !

Contrast this to the left luggage desks you get in most railway stations in Europe. Infact, in Germany, the major stations have an "airline style" check in for left luggage. The bags are x-rayed, tagged and bar-coded before being sent to storage on a conveyor belt.

I think it is time people stopped repeating banal reasons as to why something is NOT workable, but, work towards providing solutions. Anyone for teaming up to provide left-baggage service as an entreprenuership option for BIAL ?

Wednesday, July 2, 2008

Common sparrows : A lost sight in Bangalore : BIAL has some !

Another post related to BIAL (Bengaluru International Airport) and this one has NOTHING to do with the facility, size, baggage handling etc. This is to do with the sighting of a number of common sparrows !

I'm not sure how many people remember the time in Bangalore where one would sight sparrows, mynahs and the "did you do it" ? bird in abundance.

I'm told that the increase in the crow and the grey pigeon / dove has almost wiped out the sparrow population in the city.

I was pleasantly surprised to hear loud "chirping" in the arrival hall of BIAL on monday. I stopped, looked around to validate that the noise was NOT from an "electronic bird" and was awarded with the sight of a small sparrow flying from one girder to another !

I stood looking around for more of these and as I was looking around, I also noticed a BIAL official with a Motorola "Walkie Talkie" also looking up and around. He was inside the arrivals area and I was already out of the security area. If not, I was going to go up to him and have a chat about his intentions !

I fervently hope that he was not looking around to chase these sparrows away !. That would certainly be a shame and a loss of opportunity for BIAL in terms of a redemption :-)

Friday, June 6, 2008

The new Bengaluru International Airport - My take on it :-)

I've waited for about a week before I posted on the new Bengaluru International Airport (BIAL as it is going to be known I guess). The reason for the wait was to ensure that I did not post a "first / biased" comment without letting the thoughts in my own mind settle down :-). I guess, the end result should be a more balanced view ?

Let me get over my cribs first (as it popular with the BIAL bashing brigade)

- Not all loos are working : A whole section was blocked off and people were diverted to another area. Even in the area, where one'd expect a hugh crowd - ie. next to the eating joints at departure level, the mens loo has just 4-5 slots ?

- Food area is crowded : There is NO WAY the area is going to take the load. The gates were not fully operational and in the morning, there was already a team of people walking around the area with breakfast trays in hand trying to get a "parking" slot. The coffee line was about 30 feet long !

- Ground handling sucks : While, I did not have to go through a torture at the baggage retrieval area as I was traveling light, I did have to endure a 20-25 minute wait for the bus to cart us from the aircraft to the arrivals hall. While on the bus, I heard a number of conversations in Kannada where there was a LOT of back and forth as to which gate the bus driver was to go to ?

- Expect a LOT of public injury claims on the outside road : Fairly shoddy finish on the exterior with NO thought to safety. It is absolutely dangerous to walk on the footpath / pavement while wet towards the car park. I had to watch every step gingerly as it was very very slippery. This is while some of the vehicles were zipping past just a few feet away !

- Even the road in and out of the airport is not designed well in my opinion. People have to drop to almost ZERO from whatever speed they are traveling at (it is quite high - believe me), in a few feet when they hit the roundabouts. I will not be surprised to see quite a few "Crashes" into the roundabout. We Indians' just do not have the discipline at circles / roundabouts that one sees in places like UK


Let me cover the positive points now (and being an optimist - I like this)

- The first is the feel : The airport **atleast** feels like one now. Right from the road towards the airport, the area is clean and it feels as though you are heading to an airport / heading from an airport.

- While I did hear a few complaints on check-in. For me, it was a breeze

- Parking was also a piece of cake notwithstanding the rate !(although, there was quite a line at exit time due to a single functional gate)

- I was VERY impressed with the long line of Vayu Vajra coaches at the front of the airport. This should go a LONG way to reduce stress once it gets to work properly.

- Also, very impressed with the lack of touts and the orderly fashion people were going towards their exit : Taxi, parking, coaches, shared transport etc.

Balanced Synopsis ?

Excellent start - but, I think someone needs to start thinking of extensions NOW ?
I think the place is going to run out of space / will not be able to take the load within the close of this calendar year !!!